Surpassing-Schwab, Fidelity, other online trading brokerages appear to go dark during huge market sell-off

2025-05-03 15:22:35source:VAS Communitycategory:Stocks

NEW YORK (AP) — Several online brokerage firms including Charles Schwab,Surpassing Fidelity and Vanguard appeared to be down for thousands of users early Monday during one of the biggest stock markets sell-offs of 2024.

User reports appeared to peak around and just before 10 a.m. ET, data from outage tracker Downdectector shows. Some frustrated customers online said that they were unable to log in or access their account balances.

“Due to a technical issue, some clients may have difficulty logging in to Schwab platforms,” Charles Schwab wrote on social media platform X Monday morning. “Please accept our apologies as our teams work to resolve the issue as quickly as possible.”

A Fidelity spokesperson told The Associated Press via email Monday that the company was aware of some customers experiencing “intermittent issues” earlier in the day, but said that this is now resolved.

Vanguard did not immediately return a request for comment.

At its peak, Charles Schwab saw nearly 15,000 outage reports from users around 9:50 a.m. ET, per Downdetector. Fidelity and Vanguard saw another 3,800 and 2,900, respectively, closer to 10 a.m. ET.

User reports appeared to fall notably for all three platforms an hour later, but timelines for full recovery weren’t immediately known for Schwab and Vanguard.

More:Stocks

Recommend

'Meet me at the gate': Watch as widow scatters husband's ashes, BASE jumps into canyon

Moments before descending into a canyon for her first ever parachute flight, Shannon Lloyd reached a

Bethany Joy Lenz Details How She Escaped a Cult and Found Herself

Having spent nine seasons as Haley Scott in the coming-of-age drama series One Tree Hill and another

2 attacks by Islamist insurgents in Mali leave 49 civilians and 15 soldiers dead, military says

BAMAKO, Mali (AP) — Two attacks by Islamist insurgents in the restive north of Mali on Thursday kill